FAQ

Do You Offer Free Shipping?

Yes all orders in the U.S. get FREE shipping

Do You Offer Any Discounts?

All orders over $100 get 15% off in addition to to the FREE shipping discount

What Payment Methods Do You Accept?

We accept Visa, Mastercard, American Express and Discover. 

Is your website secure?

Yes, we use encrypted payment channels to process your payment through our Shopify store to complete your transactions accurately and securely.

When will I receive my order?

You will receive delivery of your order within 7 - 12 business days after your purchase, under normal circumstances. You will receive an email with tracking  information for shipment 4 - 7 business days after you order.

Business days are Monday to Friday

What if my address is incorrect?

If you entered an incorrect address we are not able to update that address after purchase. Contact the shipping carrier associated with your tracking number to make arrangements to get your package. Jump Street Clubhouse does not take responsibility for address errors made by the customer.

Do you accept returns?

We do not accept returns or exchanges. All sales are final. Please make sure you select the correct size and color before ordering.  All items are made to order. Each product listing has a size guide with measurements and images to help you make an accurate selection. If you have a questions before ordering please send an email to support@jumpstreetclubhouse.com

Who are you?

We are sneakerheads just like you that also love basketball. So we created a dope clothing brand that represents both worlds. Fun fact, sneaker hype actually started with basketball sneakers. Some people forget that but we didn't. We are a sneaker clothing brand you can count on to keep you looking fresh on and off the court. Join our worldwide movement. 

Follow us on your favorite social media channels to connect with the community we built just for you. 

Forever We Ball!